System Alerts
This page displays all system alerts, errors, and important notifications to help you monitor the health and status of the platform. Stay informed about critical events, pipeline issues, security concerns, and system maintenance activities.
Alert Categories
The following types of alerts and notifications will be displayed:
Pipeline Errors
All errors that occur in processing pipelines, including transcription failures, processing interruptions, and system errors that affect the workflow.
Audio Upload Notifications
Alerts triggered when new audio files are uploaded, including upload confirmations, processing initiation, and any issues during the upload process.
Scheduled Maintenance
Notifications about scheduled maintenance activities for the pipeline, including maintenance windows, system updates, and planned downtime.
PII Detection Alerts
Warnings when potential Personally Identifiable Information (PII) is detected in transcripts, helping ensure data privacy and compliance with security protocols.
High Emotion Levels
Alerts for high levels of emotion detected in conversations, which may require attention or intervention to ensure appropriate care and support.
Chat Escalations
Notifications about escalations in chats that require immediate attention, including urgent situations or conversations that need professional intervention.